FAQ
These are the questions we hear most often about records management, document storage, and information security. At Liberty Archives, we understand that managing sensitive information can feel complex, so we’ve answered the questions our clients ask us most.
From secure records storage and document scanning to retrieval, compliance, and secure destruction, these FAQs explain how we protect your records and keep your information safe at every stage of its lifecycle.
Don’t see your question answered below? Contact us anytime—we’re happy to help.
Questions and Answers
What is Liberty Archives?
Liberty Archives is a full-service records and archives management company providing secure storage, retrieval, digitization, and destruction services for business and organizational records.
What services does Liberty Archives provide?
Liberty Archives provides records storage, free retrieval with standard turnaround, records lifecycle management, document scanning and digitization (Liberty Scanning), secure document shredding and destruction (Liberty Shredding), and legacy media conversion services (Liberty Convert).
Who does Liberty Archives work with?
Liberty Archives works with medical offices, law firms, educational institutions, school districts, and organizations that require secure and compliant records management.
Where is Liberty Archives located?
Liberty Archives operates facilities in Lynnwood, WA and Tacoma, WA, serving clients throughout the Pacific Northwest.
Are Liberty Archives services HIPAA compliant?
Yes. Liberty Archives supports HIPAA compliance and secure handling practices for protected health information and other regulated records.
What does free retrieval mean?
Free retrieval means stored records can be requested at no additional cost within the standard retrieval timeframe, typically up to five business days depending on the service agreement.
Do you offer document scanning and digitization?
Yes. Liberty Archives converts paper documents into secure, searchable digital files to improve access, efficiency, and long-term records management.
Are digital files stored securely?
Yes. Digital files are handled using secure systems and controlled access procedures designed to protect sensitive and confidential information.
Can records be accessed online?
Yes. Liberty Archives offers secure digital access options via Liberty Cloud so authorized users can retrieve documents quickly and efficiently.
Do you provide secure document destruction?
Yes. Liberty Archives provides professional document shredding and destruction services to ensure sensitive records are permanently destroyed. This is completed by our Liberty Shredding division.
How do we get started with Liberty Archives?
Getting started is easy. Contact Liberty Archives to discuss your needs, request a quote, and build a records management solution tailored to your organization.
